When will this project be fulfilled?
This project is scheduled to deliver no later than October 2024 (hopefully much sooner)!
Last updated: March 27, 2024 09:00
When will my card be charged?
You will be charged for for your base pledge and add-ons when the campaign concludes.
I plan to run credit cards in BackerKit for any post-campaign charges (add-ons, shipping, taxes) in July of 2024. I will post an update before I do so.
Last updated: May 20, 2024 12:17
How does the early bird incentive work?
Any backer who pledges in the first 48 hours will receive the early bird “Definitely” Book Mimic Pin. You don’t need to do anything other than pledge by 1pm ET on March 30.
If you change your pledge level, you will retain your early bird reward. If you cancel your pledge and make a new one, you will lose your early bird reward.
Last updated: March 27, 2024 09:01
How does the returning backer incentive work?
If you backed one of my previous Kickstarter or BackerKit campaigns (including Story Engine campaigns), you’ll receive a free “Trust Me” Mimic Pin. You don’t need to do anything other than make your pledge using an email address you used for reward surveys on any of my previous projects.
Last updated: May 20, 2024 12:18
How big are the pins?
The standard pins are 1.5” soft enamel with 2 rubber clasps on the back. Some pins (including the Mimic Pin Set, Cross-Collab Skeleton Pins, Best Friends / Roll Together Pin Set, and Click-Clack Sneak Attack Pin) may be slightly smaller or larger.
Last updated: March 27, 2024 09:04
How do I find out what projects I’ve pledged to?
Check out this help doc on how to locate your pledges for Pintopia 2024: https://help.backerkit.com/article/824-how-do-i-find-out-what-projects-i-ve-pledged-to
Last updated: March 27, 2024 13:55
How do I get free pins during Pintopia 2024?
Check out this help doc to find out how to receive FREE pins for Pintopia 2024: https://help.backerkit.com/article/821-how-do-i-get-free-pins-during-pintopia-2024
Last updated: March 27, 2024 13:55
What do FREE Pintopia 2024 Pins look like?
Check out this help doc to find out what the FREE pins look like for Pintopia 2024: https://help.backerkit.com/article/822-what-do-free-pintopia-2024-pins-look-like
Last updated: March 27, 2024 13:55
Is your Cat Lady Druid pin available?
The Cat Lady Druid pin was not supposed to be included in the campaign and was removed from all graphics except for section with the old pin designs I am bringing back for this campaign. Because some people pledged for this pin, I opened a Google Form where people could request that one of their pins be replaced by a Cat Lady Druid Pin. That form is now closed. Please contact me directly if you would like to add on the Cat Lady Druid pin.
Last updated: June 11, 2024 06:02
How do I upgrade my pledge level?
Follow these instructions: https://help.backerkit.com/article/596-how-to-switch-into-another-pledge-level
Last updated: May 20, 2024 12:19
Are my campaign add-ons already in my cart?
If you added-on books, dice towers, a mimic pin, or the “Best Friends / Roll Together” pin set, those will already be connected to your pledge. If you added on a “Any 1 Pin” or “Any 3 Pins” add-on, that has been applied as credit for you to select your design from the add-ons page.
All items can also be added-on after the campaign.
Last updated: May 20, 2024 11:57
Can I update my reward survey after I complete it?
Yes! I will not be locking surveys until July 2024. Until then, you can always edit and update your reward survey via the survey link you were original sent.
Last updated: May 20, 2024 12:18
Can I update my address?
Yes! Even after I lock your reward survey, you will still be able to edit your address via your reward survey link. I will lock addresses just before shipping begins in the fall.
Last updated: May 20, 2024 12:18
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.